Legal information
Aloo — the "Aloo!" customer app, the "Aloo Sürücü" driver app and the aloo.az website for ordering moto taxi rides and parcel courier deliveries in Baku.
Service operator
Legal name: FAMILA GROUP, MMC
D-U-N-S: 933893868
Registered address: 5, 26, Huseyn Seyidzade Street, 4th Microdistrict, Baku 1111, Azerbaijan
Phone: +994 50 435 71 18
Support: support@aloo.az
Legal documents
- Privacy policy
- Terms of use
- Driver & courier terms
- Cancellation & refunds
- Community guidelines
- Safety
- Cookies
- Spin wheel rules
- Delete account
Consumer complaints
Please contact support first — we will review your request and reply. You can also contact the State Service for Antimonopoly and Consumer Market Control under the Ministry of Economy (competition.gov.az). Support.
Personal data requests (access, correction, deletion): privacy@aloo.az